The social networking industry is rapidly growing and introducing new concepts, relationships and experiences online. MySpace is one of the largest social networking sites with more than 100 million reported members since its inception in 2003, and more than 255,000 new members joining every day. Facebook is beginning to gain ground, achieving more unique users than MySpace for the first time in 2007 and seeing more active and frequent daily visitors than MySpace in 2008. As new players continue to enter the social networking space, there is a clear need to understand how current social networking users perceive these new sites and to identify what key features are required to prevent loyal users from being wooed by the ever growing competition.
This Social Networking report identifies what key attributes make a social networking Website a leader in this new and rapidly growing industry and addresses the following objectives:
Understand how well your site performs against the competition
Web-Based Testing

"As Ticketmaster.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eVŌC has been instrumental in providing effective, consumer focused user test and survey research in support of key Ticketmaster.com initiatives."
— Robert Franklin, Director, Product Management, Ticketmaster