Expertise

eVOC Insights has deep expertise in online user experience research across many industries. Our consultants have completed hundreds of website evaluations and have helped companies achieve notable industry leadership online.

We understand the web is an e-commerce channel for some industries and a marketing channel for others, so we ensure the research we conduct provides relevant, actionable insights specific to your industry. We have proven benchmarks and best practices that can be leveraged across industries, and we provide in-depth case studies from real-life client engagements to help our clients implement an effective web strategy.

For more information about our industry expertise, please contact research@evocinsights.com


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Benchmarks

Benchmark for satisfaction on intercept surveys for highest performing sites is 81%. Likelihood to return for highest performing sites
is 96%.

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Contact Us

   415-439-8333  
   sales@evocinsights.com

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Case Study

"The dedication, flexibility, and insights eVOC brought to Zecco has helped us significantly improve the user experience on our website and mobile applications."
Tony Leach, Vice President, Product Management, Zecco

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Our Services

Web Based Testing

Website Evaluation

Competitive Assessment

Intercept Survey

Prototype Testing

Home Page Survey

Brand & Concept Test

Open Web Research

Online Benchmarking


Consulting Services

Expert UI-Review

UI Consulting

Lab Based Testing

Usability Testing

Focus Groups

Eye Tracking

In-Depth Interviews

Card Sorting

Persona Research

Featured Articles

Usability 101

Methodology Spotlight

E-commerce Usability

Website Usability Testing

Our Expertise

Industries

Benchmarks

Case Studies

About Us

Management Team

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News & Events

Contact Us

415-439-8333

sales@evocinsights.com

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